Prerequisites
- CorpVoIP IT level permissions to clear credentials
- Access to portal
- Please follow the directions below very carefully. Please note additional fees may apply.
- Please reach out to support first to avoid complications with your setup.
Steps to take based on Brand
Polycom
Log into web gui and navigate to Settings -> SIP. Locate the option "Local SIP Port" and change this to any random port number above 1024. We recommend a number between 10000 and 65000.
Click Save. The phone will now reboot and once rebooted will now register on the port that was set.
Yealink
Coming Soon
Grandstream
Log into web gui and navigate to Accounts -> Account X -> SIP Settings -> Basic Settings. Locate the option "Local SIP Port" and change this to any random port number above 1024. We recommend a number between 10000 and 65000.
Htek
Coming Soon
Cisco
Cisco SPA 112/122 ATA
Log into web gui and navigate to Voice -> Line1. Locate the option "SIP Port" under SIP Settings and change this to any random port number above 1024. We recommend a number between 10000 and 65000.
Click Save. The phone will now reboot and once rebooted will now register on the port that was set.
Cisco SPA 5xx Phone
Make sure you are in the Advanced settings under the Admin User
Then navigate to Voice -> Ext 1 . Locate the option "SIP Port" under SIP Settings and change this to any random port number above 1024. We recommend a number between 10000 and 65000.
Click Save. The phone will now reboot and once rebooted will now register on the port that was set.
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